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4 Childhood Games That Help Business Communication

Sep 4, 2019        

 

Good communication is key when doing anything in your life and learning basic communication skills early helps the development of a child. From a business standpoint, it's always an asset to have someone who can communicate efficiently. So, here are some fun childhood games that can improve your attributes in communication! Go ahead and try them!  

 

Telephone  

Everyone has played telephone at school where you line up multiple people and the first person whispers a phrase in the next persons ear. Then, it goes down the line as each player whispers the phrase to the next player in line until it gets to the last player. The last player in line says aloud what they think the phrase is and we can see how much it changed throughout the line of people.  

This simple game can demonstrate the value of listening carefully and speaking clearly. In a workplace, speaking on the phone or over video will be something you need to be able to do. It’s important that when we are talking to customers or coworkers, we are talking precisely so everything is understood on their end.  

 

20 Questions

 20 Questions

 

One player thinks of a person, place or object without telling the other players. The other players try to get as much information about it by asking different yes or no questions so they can figure it out with using only 20 questions. 

The strategy for this game is to have your first couple of questions give you a large amount of information. For example, “is it smaller than a bread box?” is one of my favorite questions to start the game with. If yes, then you know it’s a smaller object. Now that you know it’s smaller than a breadbox, you might ask, “Is it smaller than a marble?”  

In a workplace, this can be important for troubleshooting or communicating with customers in general. When troubleshooting for example one of the first questions you ask is, “does it have power?”  If it does have power then you know that it has nothing to do with the power itself. Then, you can ask a more precise question narrowing down the issue even more. Another example is an auto attendant for a business by navigating the customer to the right department so they can proceed with the call without having to be transferred. 

 

Drawn Understanding 

Two people are sitting back to back while one holds an object in their hand and the other has a notepad and pencil. The player with the object describes it as best as they can without showing it to the other player or saying the name of the object. The player with the notepad and pencil draws the object only using the description the other player describes to them. 

This game can really help with taking in information and learning to be more open minded. It is such a good trait to be detail oriented and when describing the object in the game, we are learning to communicate exactly what something is. It’s also teaching us to know our audience, if you know that person doesn’t exactly think like you do then describe it in a way that they would understand. This is just like explaining something to a customer because they may not know what you are trying to explain. So when you are describing something to them, you may have to put it into terms where they understand it a little better. 

Whereas being the person who is drawing the object, we are learning to listen to specific details. You may be given a situation where you have to listen to a customer or coworker and it could be something you are not familiar with. Having a lot of practice with being detailed comes in handy because you listen more carefully and know exactly what needs to be asked if you are not feeling confident with what was said. There is nothing worse than leaving a conversation confused! 

 

Show And Tell 

Usually played in early childhood education but something a lot of us can remember playing! One person brings in an item from home and presents it to the class (or office). The person presenting talks for a couple of minutes about anything and everything when it comes to the item they brought. After 2 to 3 minutes ,the person presenting gets to choose the next person to present. Fun and simple! 

Playing a game like this really helps children get out of their comfort zone and practice their public speaking! We often find ourselves speaking to one or more people in a business setting, so this really helps when it comes to speaking in front of larger groups such as a conference or presentation with coworkers. 

Hannah Taylor
Written by Hannah Taylor